Cancellation & return policy

Return, Cancellation, and Refund Policy

 

We value your satisfaction and strive to ensure a seamless shopping experience. Please review our policy below:

 

Return Policy

               1.            Eligibility for Returns:

               •             Products can be returned within 30 days of receipt (as per the store policy).

               •             Items must be in their original condition, unused, and with all tags intact.

               •             Proof of purchase, such as the original receipt, is required.

               •             Certain items (e.g., sale items, customized products) are non-returnable.

               2.            Return Process:

            •           Contact our customer support team at +971589429004/info@albarakahcmt.com.

               •             Ship the product to the address provided by our team.

               •             Upon receipt and inspection of the item, we will notify you of the approval or rejection of your return.

 

Cancellation Policy

               1.            Order Cancellation:

               •             Orders can be canceled within 24 hours of placing the order.

               •             Cancellations after shipment are not allowed.

               2.            How to Cancel:

               •             Contact our support team immediately via [Email/Phone Number].

               •             Provide your order details for a quicker process.

 

Refund Policy

               1.            Refunds for Returns:

               •             If approved, refunds will be processed to your original payment method within 7-10 business days.

               •             Shipping charges are non-refundable.

               2.            Refunds for Canceled Orders:

               •             If canceled within the eligible time, a full refund will be issued.

 

Exchange Policy

               •             If you received a wrong or defective product, you could request an exchange.

               •             Exchanges depend on product availability.

 

Additional Information

               •             The company reserves the right to modify this policy at any time.

               •             For further assistance, contact our customer support team.